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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luke Shaffer

May 14, 2024

1  out of  5 rating by Luke Shaffer
"Do not use State farm for your automotive insurance. I have never had an accident with them, yet every other month my rates go up! This month 6 of the 7 cars on my policy went up in price for no reason. I have called in and asked why and they do not have a justifiable answer. You would think someone who pays them $800 per month and doesn’t wreck would be enough to satisfy them. But nope, not enough just keep raising those rates! Coming from a customer who has made every payment on time, and has been with them for 7 years plus. Use a different insurance carrier, not State Farm, they will just keep raising rates."
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May 10, 2024

1  out of  5 rating by Jordan
"I do not have a policy here. I submitted an inquiry for rate which was provided by Dawson U. It was well above our current rate and I politely advised I was not interested. I am now receiving daily emails from Dawson U asking when to call to discuss it and each time I have emailed back that I am not interested and please stop reaching out. This is becoming harassing and if it doesn’t stop will be reported. I have clearly opted out of future marketing contacts."
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Tom Budz

April 25, 2024

5  out of  5 rating by Tom Budz
"The best of the best"
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Greg Gaebelein

March 9, 2024

5  out of  5 rating by Greg Gaebelein
"Andrea from Mark's office was great. I was set up quickly with car insurance and received my insurance card within minutes of talking to her. I'm also saving quite a bit of money each month. Happy I made the change from my previous insurance company."
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E Kramer

February 12, 2024

1  out of  5 rating by E Kramer
"I'm transferring to a different agent. This office is a joke. They screwed up a change of and still charged me and my mom, who didn't even move."
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Shaniya Rivers

January 4, 2024

1  out of  5 rating by Shaniya Rivers
"Customer service not very helpful. Insurance kept getting dropped, i updated my car, and they stated still wasn’t enough."
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Tirumalesha Kuna

July 13, 2023

5  out of  5 rating by Tirumalesha Kuna
"Very polite and quick response"
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Feyre Archeron

June 1, 2023

5  out of  5 rating by Feyre Archeron
"Ellen and the rest of the team are amazing! Super kind and helpful."
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Traci Bell

March 17, 2023

5  out of  5 rating by Traci Bell
"Great job by Zandra! Couldn’t ask for more!"
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Merrilyn Walz

March 17, 2023

5  out of  5 rating by Merrilyn Walz
"Zandra Davis was so helpful and very professional. She answered all my question that I needed to know over the phone."
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SSJ Chicken

March 16, 2023

5  out of  5 rating by SSJ Chicken
"Excellent service and very helpful through every step of the process thank you!!"
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Billy Mulligan

March 16, 2023

5  out of  5 rating by Billy Mulligan
"I'm with state farm ! Great insurance company !"
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Sandi Giacobbe

March 16, 2023

5  out of  5 rating by Sandi Giacobbe
"Excellent customer service! They go above and beyond. Ellen is sweet, professional and very helpful. Mark is professional and great to work with! Thank you!"
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Janena O'Neill

March 16, 2023

5  out of  5 rating by Janena O'Neill
"Top tier service"
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Rex G Mulan

December 21, 2022

1  out of  5 rating by Rex G Mulan
"Would not recommend! If I could I would give no stars. Mark struggled with filling out the Life insurance policy & emailing over the policy agreement. Whenever I finally received the policy agreement over a week later via email it was riddled with inconsistencies and discrepancies! Majority of the information was completely incorrect information due to his inability to listen & input, correct information. We opted to go with another branch."
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Cooper Mctighe

August 4, 2022

5  out of  5 rating by Cooper Mctighe
"Great Service!!!"
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Braden Elliott

August 4, 2022

5  out of  5 rating by Braden Elliott
"Mark and his crew are amazing to work with"
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Col Mclaughlin

November 12, 2021

1  out of  5 rating by Col Mclaughlin
"Mark is never in the office. I noticed an issue with accessing my online account with a notice indicating I didn't have a policy. I reached out to Mark's office about the issue, and spoke to his associate Andrew. Andrew had me troubleshoot the issue instead of reaching out to State Farm to fix the issue. I never heard back from Mark's office, the issue was never resolved, and at this point I'm convinced I don't have insurance. I reached out to another State Farm agent to transfer my policy, but they couldn't locate my policy. Completely incompetent."
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Erica smith

September 10, 2021

5  out of  5 rating by Erica smith
"Great staff! Courtney is awesome with answering any questions I have!"
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Amanda Sobutka

September 10, 2021

5  out of  5 rating by Amanda Sobutka
"Courtney Cashdollar is amazing to work with"
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Sharon Hiscott

September 10, 2021

5  out of  5 rating by Sharon Hiscott
"I recently changed my State Farm parent location to this one due to their customer service and family feel. When I relocated from my TN agency my Pa agent was chosen for me. In two years I never heard a peep from them aside from when they asked if I wanted more insurance. I have an amazing plan and it’s nice to just be checked on to see if I need anything or even just to verify where I currently stand. Thank you Courtney for introducing us!"
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Tracy moore

September 10, 2021

5  out of  5 rating by Tracy moore
"Great service! Prompt responses!"
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Amy Fixx

September 10, 2021

5  out of  5 rating by Amy Fixx
"Great customer service! Answered all my questions."
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Ed Runco

October 28, 2020

5  out of  5 rating by Ed Runco
"Mark handles all of my insurance needs! He is very responsive to my numerous questions / requests and changes which makes it very easy to do business with him. I never hesitate to refer my friends and customers to him for help getting the right insurance at a reasonable rate. If you are thinking about calling him.... JUST DO IT!"
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rick dlubak

January 11, 2020

5  out of  5 rating by rick dlubak
"Takes care of his customers"