State Farm® Insurance Agent Mark Reges Jr

"Love this place. They have taken care of me everytime I call. If they can’t figure it out right away they will absolutely do it and call you back to tell you they have figured whatever out. Won’t go anywhere else."

"Great customer service,helps out a lot to get you the best service"

"First time getting insurance of my own. They were very easy to work with, ran me through everything and made it easy to understand. Cheap rates too :)"

"My account isn't active online the day I signed up and paid. No one in the office returns my calls for help! I guess I picked a bad agent? State farm is an awesome company and I love the savings on my car insurance. Just feel very neglected by my agents office!"

"I really appreciate the help from the Agent Mark Reges Office, specifically Donna. Answered all my questions and spoke to me in words I could understand. Most insurance companies I deal with it's all automated and robots, so I love having nice people that can walk me through the right steps to take and coverages to select. I would give this office 10 stars if it allowed me too. Thank you so much Donna and your whole office!!! Also, I didn't know they offered life insurance and supplemental Health policies at State Farm. Again, so glad I was able to speak with experienced insurance professionals."

"Find another agent."

"Awesome customer service
Awesome prices
100% satisfaction
Was with Allstate and they freaking suck"

"Switching agents because it's been one year of absolute ball drop after ball drop. Can't speak to Mark, only receptionists. Every ball drop comes out of our pocket, though. Been calling other locations just to get our issues resolved. Real professional."

"Dawson was great helping me get ins today he even was very polite the entire phone call"

"Changed auto & home insurance in June 2024 with Mark Reges, State Farm Insurance Agent in Butler, PA. Am very pleased with dealing with this insurance & the help of Mr. Reges throughout this time. Definitely recommend this insurance & Mr. Mark Reges for any type of insurance you may need!"

"I have filled a complaint and moving forward with legal action. This same agent called me Friday July 18th about insurance and I explained I already have insurance I just renewed my my insurance paying in full for six months. He got crappy with me demanding I explain why. I told him I already told him why and not to call me back again for the second time. He again demanded I tell him why. I hung up on him and he has called every business day since telling him twice to stop calling me. Today I was sleeping when he called again because of serious medical issues I can't even leave my house except for Dr appointments, testing, and hospital stays so I try to rest when I can. So after I told him not to call back he's repeatedly done so every day since and didn't care about the fact that he's harassing me during a extremely hard time I've been having due to medical issues. He's done it out of spite and it's been the same person every time so there's no excuse on not stopping calling me after asking multiple times to stop. I have evidence to everything I have said in this post and it makes me sick that this is how you do business. By harassing a extremely ill non customer person that has asked repeatedly to stop calling. Every single call is considered a separate fine since I made it clear not to call me anymore. Leave me alone and anyone out there that thinks about getting insurance through him think twice because if this is how he handles a extremely ill non customer I can't imagine what he would do if you would file a claim due to a car accident LEAVE ME ALONE I even have screenshots of him calling every (work) day since I told him to stop calling."

"I had a question regarding a discrepancy on my auto policy and Ellen Fisher literally jumped right in to help! I was switching to her office as my agent retired and she genuinely listened and cared about my issue. She had answers for me in a few hours and followed up with me. Give this woman a raise, she deserves it!! Great service-Thank you Ellen!!"

"Very good insurance agent. Great people who work in his office. Very nice, helpful and friendly."

"Extremely disappointed with their services. I have had an ongoing issue since February, and they still cannot get it straightened out. They stopped responding to me altogether at this point. I am out hundreds of dollars from unauthorized charges to my account."

"These folks do an AMAZING job. I've been with State Farm since I was 18. I'm now 62.
I have no complaints. Ellen and Mark do a wonderful job. THANK YOU."

"Visit the new location on New Castle Rd in Butler!"

"Do not use State farm for your automotive insurance. I have never had an accident with them, yet every other month my rates go up! This month 6 of the 7 cars on my policy went up in price for no reason. I have called in and asked why and they do not have a justifiable answer. You would think someone who pays them $800 per month and doesn’t wreck would be enough to satisfy them. But nope, not enough just keep raising those rates! Coming from a customer who has made every payment on time, and has been with them for 7 years plus. Use a different insurance carrier, not State Farm, they will just keep raising rates."

"I do not have a policy here. I submitted an inquiry for rate which was provided by Dawson U. It was well above our current rate and I politely advised I was not interested.

I am now receiving daily emails from Dawson U asking when to call to discuss it and each time I have emailed back that I am not interested and please stop reaching out.

This is becoming harassing and if it doesn’t stop will be reported. I have clearly opted out of future marketing contacts."

"The best of the best"

"Andrea from Mark's office was great. I was set up quickly with car insurance and received my insurance card within minutes of talking to her. I'm also saving quite a bit of money each month. Happy I made the change from my previous insurance company."

"I'm transferring to a different agent. This office is a joke. They screwed up a change of and still charged me and my mom, who didn't even move."

"Customer service not very helpful. Insurance kept getting dropped, i updated my car, and they stated still wasn’t enough."

"Very polite and quick response"

"Ellen and the rest of the team are amazing! Super kind and helpful."

"Great job by Zandra! Couldn’t ask for more!"