State Farm® Insurance Agent Mark Reges Jr

"Visit the new location on New Castle Rd in Butler!"

"Do not use State farm for your automotive insurance. I have never had an accident with them, yet every other month my rates go up! This month 6 of the 7 cars on my policy went up in price for no reason. I have called in and asked why and they do not have a justifiable answer. You would think someone who pays them $800 per month and doesn’t wreck would be enough to satisfy them. But nope, not enough just keep raising those rates! Coming from a customer who has made every payment on time, and has been with them for 7 years plus. Use a different insurance carrier, not State Farm, they will just keep raising rates."

"I do not have a policy here. I submitted an inquiry for rate which was provided by Dawson U. It was well above our current rate and I politely advised I was not interested. I am now receiving daily emails from Dawson U asking when to call to discuss it and each time I have emailed back that I am not interested and please stop reaching out. This is becoming harassing and if it doesn’t stop will be reported. I have clearly opted out of future marketing contacts."

"The best of the best"

"Andrea from Mark's office was great. I was set up quickly with car insurance and received my insurance card within minutes of talking to her. I'm also saving quite a bit of money each month. Happy I made the change from my previous insurance company."

"I'm transferring to a different agent. This office is a joke. They screwed up a change of and still charged me and my mom, who didn't even move."

"Customer service not very helpful. Insurance kept getting dropped, i updated my car, and they stated still wasn’t enough."

"Very polite and quick response"

"Ellen and the rest of the team are amazing! Super kind and helpful."

"Great job by Zandra! Couldn’t ask for more!"

"Zandra Davis was so helpful and very professional. She answered all my question that I needed to know over the phone."

"Excellent service and very helpful through every step of the process thank you!!"

"I'm with state farm ! Great insurance company !"

"Excellent customer service! They go above and beyond. Ellen is sweet, professional and very helpful. Mark is professional and great to work with! Thank you!"

"Top tier service"

"Would not recommend! If I could I would give no stars. Mark struggled with filling out the Life insurance policy & emailing over the policy agreement. Whenever I finally received the policy agreement over a week later via email it was riddled with inconsistencies and discrepancies! Majority of the information was completely incorrect information due to his inability to listen & input, correct information. We opted to go with another branch."

"Great Service!!!"

"Mark and his crew are amazing to work with"

"Great staff! Courtney is awesome with answering any questions I have!"

"Courtney Cashdollar is amazing to work with"

"I recently changed my State Farm parent location to this one due to their customer service and family feel. When I relocated from my TN agency my Pa agent was chosen for me. In two years I never heard a peep from them aside from when they asked if I wanted more insurance. I have an amazing plan and it’s nice to just be checked on to see if I need anything or even just to verify where I currently stand. Thank you Courtney for introducing us!"

"Great service! Prompt responses!"

"Great customer service! Answered all my questions."

"Mark handles all of my insurance needs! He is very responsive to my numerous questions / requests and changes which makes it very easy to do business with him. I never hesitate to refer my friends and customers to him for help getting the right insurance at a reasonable rate. If you are thinking about calling him.... JUST DO IT!"

"Takes care of his customers"